Thread: New Maxtoch Torch

I've been having some trouble with my Maxtoch, after about 30 minutes use on fresh batteries it turns itself off, after a while I can turn it back on but will keep turning itself off, is this the circuit shutting it off due to low batteries or a fault in the switch? Is strange as I can throw the batteries in my single battery torches and get another 2 hours life out of them

Originally Posted by specweapon

I've been having some trouble with my Maxtoch, after about 30 minutes use on fresh batteries it turns itself off, after a while I can turn it back on but will keep turning itself off, is this the circuit shutting it off due to low batteries or a fault in the switch? Is strange as I can throw the batteries in my single battery torches and get another 2 hours life out of them

I've had this issue before and it was flat batteries, either caused by bad battery charger or some muppet mixing the charged and uncharged batteries together. What batteries are you using and have you checked them with a voltmeter after charging?

@Brakelie @GMH72

If you are having trouble with your torches try unscrew the battery tube 2-3 turns and see if that gets the torches operating. I may have found a small problem.

Hi GM, yeah I just tried unscrewing it and it did get brighter but couldn't get it to stay on... Amanda also emailed me and suggested that I unscrew the head and check the circuit board was centered, I did do this but couldn't see how it could not be centered so maybe her instructions were not clear, or I didn't quite understand

Originally Posted by gadgetman

@Brakelie @GMH72

If you are having trouble with your torches try unscrew the battery tube 2-3 turns and see if that gets the torches operating. I may have found a small problem.

The faulty torch is halfway to China now, I did a tail-cap test and it wasn't a faulty tail cap. It wasn't faulty batteries as the second torch worked fine.

Originally Posted by GMH72

Hi GM, yeah I just tried unscrewing it and it did get brighter but couldn't get it to stay on... Amanda also emailed me and suggested that I unscrew the head and check the circuit board was centered, I did do this but couldn't see how it could not be centered so maybe her instructions were not clear, or I didn't quite understand

Did you use a T6 screwdriver and undo the flange that the battery tube screws into?

Originally Posted by gadgetman

Did you use a T6 screwdriver and undo the flange that the battery tube screws into?

I would like to say I used that screwdriver but I don't think I did looking at one of the screws, bit of an amateur But yes I did undo it...

Originally Posted by GMH72

I would like to say I used that screwdriver but I don't think I did looking at one of the screws, bit of an amateur But yes I did undo it...

Mate did his earlier and broke the screws. There seems to be a few issues that are adding up to cause the problem. We've made a few notes and been in contact with that factory and should have a solution very shortly.

+1 gadget's comment above.

The first batch of M24s was superb - high performance and pretty much zero problems - sold out very quickly. Police love them also. However after hearing of some issues affecting Blakelie/GMH72 the kiwi boys have pulled some sample lights down and found a small production glitch with second production run which could possible cause intermittent running.

We've sent them notes and they're doing the wee change. My guess is they outsource the actual manufacture of torch components eg tubes, and for the second production run the supplier made the tubes 1.5mm too long, and the tiny screws are also 2mm too long - both inhibiting proper contact and causing intermittent fault. Very hard to pick the fault was there. Fortunately they listen, they've responded immediately and nailed it quick.

On our recommendation they've withdrawn the M24 from sale till its 100%. Lights be available again in few days.

Now try and get that kind of service from a local supplier

See I did this while trying to change out my batteries and it fixed it so I continued using it, but it was a bit intermittent.
Using Trustfire Batteries, and not checking them with voltmeter but will from now

Originally Posted by gadgetman

@Brakelie @GMH72

If you are having trouble with your torches try unscrew the battery tube 2-3 turns and see if that gets the torches operating. I may have found a small problem.

Originally Posted by specweapon

See I did this while trying to change out my batteries and it fixed it so I continued using it, but it was a bit intermittent.
Using Trustfire Batteries, and not checking them with voltmeter but will from now

The extra long threading on the battery tube pushes the circuit board away from the flange (that is where the negative/earth contact for the board is) and the screws being 2mm too long gives enough space for it to move.

@Josh

Huge thank you for lending me your torch as that helped us find the problem and solutions very quickly. Yours is now sorted and de-domed and on its way back to you.

Nice work

Anyone else with trouble feel free to send them to me as they are very quick and easy to fix. Will de-dome in the process if wanted.