Thread: New Shipment of PLB's

Originally Posted by Kiwi Sapper

Greetings,

"...........These are covered by a 10 year warrantyand 10 year battery life.........." As I've been burned with 10 year battery life claims in other devices which do not last 2 years, are your batteries user replaceable or does the unit get turfed?

Please don't reply just to tell me about your 10 year warranty as I have read it and that is not what I am questioning .

Thank You

All beacons must meet cospas sarsat standards in order to get the type approval certificate which they need before they can be sold. Part of that type approval testing is to confirm the unit meets all of the manufacturer stated specs.

So yes we are 100% confident that the battery will last the 10 years.

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Originally Posted by ecw23able

...............................So yes we are 100% confident that the battery will last the 10 years.,,,,,,,,,,,

I asked if the user could replace the battery and then emphasised this by clearly requesting "...........Please don't reply just to tell me about your 10 year warranty as I have read it and that is not what I am questioning ."

As you chose to ignore my specific question and also my specific request, it is very clear that I would be unwise to ever make any purchases from you.

Originally Posted by Kiwi Sapper

I asked if the user could replace the battery and then emphasised this by clearly requesting "...........Please don't reply just to tell me about your 10 year warranty as I have read it and that is not what I am questioning ."

As you chose to ignore my specific question and also my specific request, it is very clear that I would be unwise to ever make any purchases from you.

Hi Kiwi Sapper,

With this unit like many of tne of the PLBs on the market the batteries are not user replacable. This is because during battery replacement manufactures with perform other tests to ensure the unit is still meeting it's type approval specs. A common mistake with sealed units is people can accidently not seat gaskets and seals properly without noticing leading to condensation inside and premature failure, People do make mistakes when servicing their own equipment and without all the right test equipment it can be hard to identify the mistake. The last thing any retailer, user or manufacturer wants to hear is that someone died or their beacon didn't work after they serviced the unit themselves. Having the batery replaced by an authorized agent means the unit will function correctly when you need it the most.

I apologize for missing the exact question you posted originally hopefully this helps answer the question and sheds some light on the reason why.

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