I'd be disappointed if that was the response from the Hull Agent. But atleast you know that you don't need to give any of your hard earned cash if he isn't prepared to support the shooters who have supported him in the past.
And no disrespect to the persons you may have spoken to at H&F shops, but the decisions around importing things like ammo (being subject to a fair bit of negotiation, given the volumes they order) is done a fair way up the tree, like at Board level. And since it was their annual conference in Auckland last week, I'd say the important people were busy up there.
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