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Try ringing truflite , if they are anything like ME , I answer NO emails , ever , as thats not my job , my job is to run a plant .
Or Fax them .
And unless Grant is sitting upstairs in the office you still may not get an answer. If they are down on the shop floor I wouldn't be happy if they were for ever answering phones in the middle of doing something for me. Best time to ring is first thing in the morning.
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