go out there, unlikely they are going to be able to help you over the phone
be prepared to scratch around the lumber racks (and re-pack it otherwise they get pretty pissed)
tell them you need something for a gunstock i.e. hardwood
know the width and thickness of the stock you are looking for
be clear and insist on the type of cut i.e. quarter sawn etc
if you are after specific grain/figure, take a handplane with and ask them if it is ok to expose it.
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