Help them through the process and be upbeat about the end result @Boaraxa
Its the end result that matters after all. As newcomers they don't have anything to compare with so if you don't tell them "this is bullshit" then they'll just wade through the process and be overjoyed when the little blue card turns up in the mail. It's better to increase the number of people with a license by two young adults than discourage them at the start.
I'm sure you're all over it though. Great to see keen young blood getting into it.
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