Thread: Fastways Couriers WTF!

Outrage after Fastway courier leaves rifle at wrong address - no signature required

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The intended recipient lived 50 kilometres away and was "outraged".



A Christchurch woman was "mad and scared" when she came home to find a courier had wrongly dropped a rifle at her back door – no signature required.
A Fastway courier delivered the gun-shaped parcel – labelled as a rifle – to her Avonside home on Tuesday having confused it with a property 50 kilometres away.
The package was left near a pile of children's shoes and a bike, as no-one was home to sign for it.

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The label reads "rifle", but that did not stop a courier leaving it on a doorstep of the wrong house.



The woman, who wished to remain anonymous, phoned police after finding the parcel propped against the back door, near where her children played.
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"I'm confused and I don't know how this has happened, obviously no-one was hurt, but the courier didn't know what type of person I was. Anything could have happened," she said.

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Fastway Couriers came under fire last year when an absent-minded courier dropped a package containing a gun on a Wellington doorstep.



"I am so mad and scared. Our neighbourhood isn't the greatest, and what if a neighbour found it. Or my children.
"I'm not a gun person. I've never touched a gun and I don't like having a gun in my house, I really didn't even know how to hold it to pick it up."
Police collected the firearm.
She phoned Fastway about 1pm to complain and was told a manager would return her call. By 4.30pm she had not heard back, so called again.

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"I was transferred to a manager who sounded angry to be interrupted. He explained he was waiting for the driver to get back and would 'rake him over the coals'."
There was no apology and no recognition of how the rifle could have fallen into the wrong hands, she said.
The intended recipient, hunter Christopher Doig, was outraged.
He has a firearms licence and expected the gun to be dropped at his home in Darfield. The two street names are similar. The post code on the package was for the wrong area.
"I'm pretty angry about this. I'll have to take a time off work to go and pick it up, which I just shouldn't have to do.
"This is serious, it's a firearm – it should only be left when it's signed for by you," Doig said.
Fastway came under fire last year when an absent-minded courier dropped a package containing a gun on a Wellington doorstep.
The couple ordered the gun from Trade Me, but were shocked to find it unattended and in clear sight of potential thieves.
Fastway's terms and conditions state a delivery is deemed successful when the courier obtains a receipt, captures an electronic signature, or signed delivery sheet from any person at the address.
Franchisee Scott Mitchell said an internal inquiry into the latest incident and a review of procedures was under way.
"Any changes to procedures or staff disciplinary action will be based on the outcome of the internal inquiry," Mitchell said.
"Fastway Couriers have a procedures policy for transporting firearms and unfortunately this was not fully adhered to in this instance."
A police spokeswoman said an officer would contact the courier company to "discuss the matter".
"The firearm is currently secured at the Christchurch Central police station, and its rightful owner has been contacted and will be coming into the station to pick it up."

Sounds like them, delivered a rifle to me when I was living in Culverden, it got delivered to some rural address down near Oamaru somewhere, also lost my Sako when it was on its way back from Ken Henderson 6 months ago, they still don't know where it is and still haven't rang me back, the "investigation" is still open. (I have it, tracked it down myself..)

Originally Posted by Ryan_Songhurst

Sounds like them, delivered a rifle to me when I was living in Culverden, it got delivered to some rural address down near Oamaru somewhere, also lost my Sako when it was on its way back from Ken Henderson 6 months ago, they still don't know where it is and still haven't rang me back, the "investigation" is still open. (I have it, tracked it down myself..)

Thats Shit alright

Originally Posted by Ryan_Songhurst

Sounds like them, delivered a rifle to me when I was living in Culverden, it got delivered to some rural address down near Oamaru somewhere, also lost my Sako when it was on its way back from Ken Henderson 6 months ago, they still don't know where it is and still haven't rang me back, the "investigation" is still open. (I have it, tracked it down myself..)

Totally grounds to fuck with the them, and the timing is now perfect

sadly I can see Fastways response being that they stop providing courier service for rifles/firearms. Where does that leave us punters needing to get a rifle off to the gunsmith down line ?? Fastways are currently about the only game in town to my knowledge.

Originally Posted by chainsaw

sadly I can see Fastways response being that they stop providing courier service for rifles/firearms. Where does that leave us punters needing to get a rifle off to the gunsmith down line ?? Fastways are currently about the only game in town to my knowledge.

Last time I checked NZpost were still shipping "driveshafts for vehicles".....

Originally Posted by chainsaw

sadly I can see Fastways response being that they stop providing courier service for rifles/firearms. Where does that leave us punters needing to get a rifle off to the gunsmith down line ?? Fastways are currently about the only game in town to my knowledge.

That'd suck for sure.

But I can't find anything on PBT's website to say they don't. I sent my shotgun with them last week, not that they knew.

Originally Posted by Ryan_Songhurst

Last time I checked NZpost were still shipping "driveshafts for vehicles".....

Until it goes missing.

Originally Posted by Jexla

Until it goes missing.

You would still have more chance of a result than a missing rifle via fastways..

Originally Posted by Ryan_Songhurst

You would still have more chance of a result than a missing rifle via fastways..

I would not bet on it, NZ Post holds the record for losing parcels I ship stuff with them a few times a week in five years their "investigators" have not recovered
any of the ten parcels they have lost, just as well they are not pricey items, If you post any item that is on their band list and they lose it there is no compensation
any thing to do with firearms is band, Not worth the risk, I use Fastways a lot as well for firearms never had a problem guess I'm lucky

ive only ever used nz post to ship firearms

Originally Posted by chainsaw

sadly I can see Fastways response being that they stop providing courier service for rifles/firearms. Where does that leave us punters needing to get a rifle off to the gunsmith down line ?? Fastways are currently about the only game in town to my knowledge.

You are half way there. As of today fastway have changed their policy regarding firearm delivery, any firearm being sent to a residential address has to be C/O the local fastway depot.

Originally Posted by DPT

You are half way there. As of today fastway have changed their policy regarding firearm delivery, any firearm being sent to a residential address has to be C/O the local fastway depot.

well that was quick... i got two i need to send next week... will see how it goes

Originally Posted by 223nut

well that was quick... i got two i need to send next week... will see how it goes

Your nearest depot looks to be Invercargill ha ha. The sea voyage to collect your toys will do your health wonders.
My nearest depot is Penrose, about an hours drive from my home. The drive there will not do my health wonders. I am rural so yeah we will suffer the most.

Originally Posted by zimmer

Your nearest depot looks to be Invercargill ha ha. The sea voyage to collect your toys will do your health wonders.
My nearest depot is Penrose, about an hours drive from my home. The drive there will not do my health wonders. I am rural so yeah we will suffer the most.

I WOULD HATE TO SEE YOUR DIRECTIONS THEN NOT DRIVING AN EXTRA 3 HOUR FOR YOU!!!!

Originally Posted by zimmer

Your nearest depot looks to be Invercargill ha ha. The sea voyage to collect your toys will do your health wonders.
My nearest depot is Penrose, about an hours drive from my home. The drive there will not do my health wonders. I am rural so yeah we will suffer the most.

yeah it would be but at the moment the nearest is chch which is ONLY a 2hr drive depending on roadworks and traffic, more like 2.5 these days