Fact of life isn't it - when we have a problem the root cause doesn't get addressed and quite often the solution (band aid?) adopted is to use a different process with its own set of problems. Or further complicate the process by adding/interposing additional steps, ultimately not fixing the original issues. And so on and so on.
I would have no desire to collect my mail order items from my local cop shop. My nearest is unmanned a lot of the time – I presume they are out there preventing and solving crimes which process I am happy with rather than them operating a courier sub depot. Would they modify their station manned hours to accommodate infrequent and non regular courier drop offs of FAs and likewise have designated times for pick up. Would they need to set up an internal system for handling this business. May need to employ more staff to do this. Sounds like costs they would pass on as user pays.
Or would the process be to only deliver to manned stations? In which case my nearest is a considerable drive away. Sorta defeats the purpose of couriers door to door. And how long b4 a FA goes missing by whatever means whilst in the care of a police station?
As Jexla said keep them out of the FAs admin loop.
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