I recently got a import permit which took a month to approve.
It was assessed by someone (admittedly very helpful and friendly) within two days, then spent the rest of the time waiting to be approved by the supervisor.
You would think the assessment would be the time consuming part and the final tick in the box the easy bit. When asked for an update after 2 weeks got the old "we are back logged" excuse.
I also for the second time (when applying for a permit) had to explain what a "chassis" is when refering to a rifle stock, which is concerning as not only is it a common term nowdays but also becasue they had the make and model of the chassis on my permit and could've Googled it quicker than emailing/phoning me...
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