I am doing my renewal now and for some reason I could not upload a photo of myself or a proof of address document (PDF). I called FLA and they said just stick any photo or document in that will upload so I could complete the form. So, my photo is of Yamaha MT01, and my proof of address document is a photo of a fallow deer.
I then sent them an email to explain what had happened and attached the correct photo/document. I received a confirmation later that day that the email had been received but today I got another email saying that my photo and proof of address were missing off my application. We will see how long that takes to get sorted...
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