Thread: Useing the firearms register

Originally Posted by 30.06king

Pretty much how I felt about it initially.
Like me it looks like you were put onto staff who were not intimately familiar with the registration system, and in fact the impression I got was that was most of them unfortunately. But on one of my calls I dealt with one young lady who was a real whiz and walked me through my difficulty in no time. But yes, dealing with the call centre personnel requires patience.
For custom / wildcat calibres I still think it's possible to self register these. Sufficient details have to be entered first before you get asked to choose further options which included a whole raft of calibres. I was told that if a particular ( wildcat / custom ) calibre doesn't appear to just enter something close from the list and when that appears in your submission you can manually change it to the correct calibre. That's what I did and it worked. Later I checked in the final summary of all my registered firearms and it was correctly detailed.
Never fear though, if you can't make the system work they will do it for you over the phone.

THIS is why I always write down time n date and name of person Im dealing with on phone...one second phone call I quote what first person said with time n date...new person bucks up ideas quicksmartly as know they in turn will be quoted... this young lady who is a whizz...pity we dont know her name or could ask for her directly LOL.