Go Tui man it takes a bit of guts to lay yourself wide open, and the negatives are a bloody good way to improve your performance. The positives are a deserved praise.
I know how how hardit is in your own bus to have satisfied customers, And there are many I like to send to my competitors, remember it is easy to build your bus on good quality existing customers who appreciate you and thier word of mouth is what it's all about
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