Dean, the only person that has made a dick of himself in this thread is you :P
Hahaha, classic ! Can't help your self can you ? So now it is his fault that you typed in a self-serving, arrogant little dig ? The correct response would have been, sorry guys, I can see how some of that may have come across. If that was you being polite and concerned, I'd love to see what your customer service is like when things go wrong...