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More NZPost uselessness - an International package with tracking, got changed from "Airline Handling Processing" to "In transit to Local Depot" two weeks ago.
Auckland Airport to a North Shore Depot, over two weeks, are they walking it? Crawling it?
In contrast, an item ordered online from Silverdale, North Shore, yesterday, delivered to Birkenhead, North Shore (31.5 km) today, by Fastway Couriers, 23 hrs and 12 minutes later.
Lucky your not rural delivery, you can safely add two weeks on from when it finaly clears customsQuote:
Originally Posted by MarkN
This next, some humour attached to the NZPost fecklessness.
"Good afternoon xxx,
This is the address on the parcel and the parcel has been handled by the correct agent as per gps. If not received please look around your property for the item or refer to sender so that they can investigate the dispute on your behalf.
If you have any questions, please reply to this email.
Kind regards
xxxx
Customer Care Representative"
My reply ::
Thank you for your suggestion to look around the property to find my parcel.
Luckily it was in my neighbour’s mailbox 2/52 xxx rd and not in some other mailbox down the road somewhere. See attached images.
I congratulate NZPost for adding a new dimension to your services, of “Treasure Hunt!” and “See if you can find it!”.
I have still some 5 items I ordered from eBay in April, that have yet to be delivered, though one did turn up, a week ago, so I am hopeful.
I will no longer raise concerns with you, henceforth I will conduct a search, of neighbouring and nearby properties and suburbs, on Monday, Wednesday and Friday which are my suburb’s mail delivery days.
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