Thread: Brand new Hatsan shotgun exploded in my face

Originally Posted by rambo-6mmrem

Also look at the ammo Is that is also a possible Cause

had he been using remington hypersonic I WOULD DEFINATELY SAY yip could well be......but rio???? yeah not so much.

Originally Posted by longshot

in many transactional situations the buck stops with the party that receives the money for the product/service.

Spot on, in a retail situation when you buy a product over the counter you enter into a contract between you and the retailer, not their supplier. If you are a standard consumer then the CGA covers you for the terms of that contract, not so much if purchased for business use.

Originally Posted by Mintie

Spot on, in a retail situation when you buy a product over the counter you enter into a contract between you and the retailer, not their supplier. If you are a standard consumer then the CGA covers you for the terms of that contract, not so much if purchased for business use.

In my personal experiance most businesses will fit their
"Slopy Shoulder" device and blame everyone and everything until you get fed up and go away. Generally sucking up the cost as opposed to them.

You could consider contacting Consumer NZ - they are still very active in clarifying rights and bringing about a good resolution.
https://www.consumer.org.nz/articles/making-a-complaint

Originally Posted by caberslash

The danger of cheap Escorts!

Fortunately they don't fit me at all. Never had problems with Stoeger though, although they seem to be a US company which makes their shotguns in Turkey.

and where is the OP with an update?????????

I think Hatsan was stolen from the original distributor by another distributor. The original distributor offloaded remaining stock at a cheap price. That may be why warranty resolve has stalled if it’s a gun from original distributor. Regardless, dealer should sort asap and tangle with whoever is responsible for dodgy product.

He was on a couple of days ago, but has only made four posts since joining…..

@Nimrod80

any progress on this?

Originally Posted by Micky Duck

and where is the OP with an update?????????

Bungi

Hi all,
Thanks so much for all your help! Things are going slow but we are making some progress!

Firstly, I had the gun assessed independently. Here a part of the report:

"()This gun is designed to not have a disconnector system that prevents the hammer from dropping until the bolt is fully closed and locked. Instead, it relies upon a shoulder within the bolt carrier to limit the forward travel of the firing pin and prevent it from striking the primer until the bolt is in the retracted and locked position.
This system relies upon the firing pin being of a specific maximum length.
My examination revealed that the firing pin is in excess of the maximum allowable length by at least 2mm and is able to strike the primer when the bolt is in the unlocked position.
As this is a fairly new gun it still shows minor burrs around the edges of the locking recesses from the manufacturing process. These small burrs are sufficient to prevent the bolt from fully locking if the bolt is eased forward.
The combination of the long firing pin and the lack of a disconnector in the trigger mechanism have allowed the gun to fire in an unlocked position()."

The gunsmith came to the conclusion that the malfunction had been caused by "poor design and poor workmanship".
If you happen to have a Hatsan shotgun please check the length of the firing pin and make sure it's not protruding from the bolt head - see attached picture!

Secondly, I was able to track down the original distributor, they had indeed been informed by the firearms dealer but opted not to get in contact with me as I had requested. No idea why it took the firearms dealer several months to tell me that the wholesaler didn't want to be contacted by me directly. I asked multiple times and the answer was always: Yes, we'll get you in contact.
As mentioned in a post above the original distributer is not wholesaler for the Hatsan brand anymore and they claim to not have contact with the manufacturer anymore. I forwarded the gunsmith's report to the new wholesaler as well.

Next week I'll take the gun back to the dealer and discuss the next steps with my lawyer.

I'll keep you updated but it will probably take several weeks again until this issue will be sorted.

keep us posted