Thread: Hi Tech recent dealings

Originally Posted by Scotty89

Thought I’d share my recent experience as I’ve just bought a hi-tec for my sako 85 223. I had considerable trouble getting any traction with placing an order (4 or so phone conversations with hitec over around 6 weeks) with being told they were struggling to deal with demand. Eventually Sam from GRC stepped in (I believe he was helping with fb comms) and helped facilitate the build and sale. Sam was great and certainly helped get me over the line. I had a minor issue with barrel clearance (very little) and Sam has again stepped in and is sorting it out. I’m hopefully getting it back tomorrow.

I don’t know Sam other than through this and having a yarn with him at the sika show. Certainly great customer service from my dealings with Sam & GRC.

Making it hard to buy stuff isn't a great business model.....