Thread: Leupold warranty rant

Last year in October we had a issue with the leupold on my brothers target rifle, a older vx3 8.5-25 x50.
It had stopped holding zero and lost clarity.

No worries time to utilize leupolds lifetime warranty.

We didn't have the original box for it so I used the box for another one of my scopes and dropped it off to our local gun store to be sent away.

4 months went by with no word so we went into our local to see if they could chase it up and a week 2 weeks later the scope arrived. Beauty

The scope arrived back at the local wrapped in a peice of bubble wrap without the scope box we sent it in and marks all over it. Chips in the anodizing on both ends and both turret caps, a gouge in the ocular bell and power ring knurling.

After afew back and forward emails with niow auz/nz they have blamed the change over from nzaisa as to the missing box and damage.

Niow have offered to cerakote it and replace the power ring but cant fix the gouge in the bell as they no longer make that tube anymore and its another 2-3 month wait for the cerakoting.

They have refused to replace the scope.

Bloody disappointed to say the least.