Traditional retail sux, you would not catch me dead opening another store(have done a few over the years in a comparable industry) as you can't compete with online and your main trading is always going to be lunch time,after normal work hours and weekends. eg the times you would rather be with family or out hunting.
Getting good staff who have the info,customer service skills and who will work when you need them for what you can pay them is very very hard so say good buy to your life. And average staff or worse just drive folk to the net.
Can you do a online biz to service the same market? If you are local you could even have a small showroom at your distribution centre that's only open during your normal working day if you find you need it.
Joe blow is always going to sleepwalk into the big chains that can do the big advertising,and the informed,been in the game cust will seek you out even if you don't have a Main Street store-they know what they want so it's about the service,back up and most importantly the price.
I hate sounding doom and gloom but it's the reality of retail in NZ,esp in smaller centres like nelson
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