Had the same issue with a vx6 a year or two ago that got repaired after fogging up an when it returned the reticle was badly out of line relative to the turrets. I contacted nz Asia and they were excellent an replaced the scope with a new HD model vx 6. Like you tho I spent a fair amount of frustrating time trying to get it mounted using levels etc before finally giving up an after one simple email it was all sorted.
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