Thread: Burris optics

I have followed protocol, and dropped the scope into H & F for them to forward to Berreta etc etc.
Guy in the shop was very surprised that I wanted it returned, given the figures quoted, until I presented him with printoffs of all the relevant info regarding warranty, including his own employers web page.

Methinks some staff training may be required to make sure they have the up to date info on products

Imagine if you broke your Loppie MK4 , and sent it back to the USA to fix ? , I wonder IF you would ever see it again , as they no longer can export MK4s ( as of Dec 2016 ) , how would they send back your repaired scope ?

Update.
I got a surprise call from H & F Nelson branch today, advising that my replacement Burris was ready for collection. No charge incurred by me at all, so it seems it pays to be a firm.

hopefully my Leupold is just as quick, mind you it only had to go to Aussie for repair

Ihave a VX3 which got water spots inside it.
Got told it was going to Aussie for repair.
3.5 months later back cam a brand scope..

Cant moan about that it was used when I bought it

Originally Posted by Chop3r

hopefully my Leupold is just as quick, mind you it only had to go to Aussie for repair

Good luck. Mine took six months, several follow up e-mails and then they tried to add a "service charge" for the free warranty repair.