Thread: Faulty new gear. What would you do?

Hi all,

Bought a brand new pair of stoney creek knee high gaiters with xmas voucher.
Went to wear for the first time a couple of weeks ago and one of the domes had pulled through the fabric.
Took em back to where I got them and they got me to fill out a form to return to the workshop in Tauranga for repairs.
I said like fuck i dont want repaired goods I bought new. They said they will be like new and only take 2 days.
So its been about two weeks and still no sign.
I am tempted to get my coin back (not sure if I can since it was a voucher) and go elsewhere.

Would you stand for this?
Am I just an impatient unreasonable asshole?