Thread: Kuiu shipping prices

Originally Posted by shift14

Brutal

B

And quite ironic given I complicated your purchase at the Sika show

How much do I owe you?

Originally Posted by Sidney

Done any bulk orders for strangers before? Ultimately the cost will negate the benefit.

The answer with this model is to make shipping as reliable and inexpensive as possible. The answer is to make the customer/manufacturerer the primary relationship, not to introduce additional 3rd parties that reduce speed of delivery for an indeterminate and undefined cost benefit in shipping. I am not interested in placing an order when I don't know when it will be delivered and how much the the shipping cost will actually be up front. All you are doing is increasing uncertainty and consumers like uncertainty even less than sightly expensive shipping costs. If I want that I can deal with any existing Hunting shop that might place an order for me and it should turn up in a "couple of weeks" every week for the foreseeable future.

The current system is designed for simplicity for Kuiu... that don't even have to weigh the packages.... but with a developing business and increased levels of supply to markets like us, they have to look again at their shipping systems to maintain their competitive advantage. If they fail to do so, and start down the same road as Sitka, then you will see the same enhanced prices over the US retail prices, that we see when those products are hanging on racks and being supplied by 3rd parties... the cost of individual shipping isn't the issue...

Kuiu also has to improve its stocking levels and get a whole lot better at meeting order expectations. If they do that and improve the shipping options that would be the best outcome for consumers.

You can wait for the next shipment that will be happening "I'm not quite sure when" if you want to...

Yes several times a year i do

I defiantly agree they need to hold more in stock

I've had one poor experience... blamed on an employee that left.... Sorted in the end and attempts to mitigate frustration by company which was good...
Probably had about 1/2 doz orders in total... lots of backorder frustration though..

sounds to me like another super hyped brand that a couple of guys have brought that never go hunting but always have the latest most expensive gear and try justify their purchase buy telling everyone how wicked and must have it is then in 2 years it all ends up for sale on here is near new or unused condition . Na that will never happen . made in china ?

Originally Posted by stub

sounds to me like another super hyped brand that a couple of guys have brought that never go hunting but always have the latest most expensive gear and try justify their purchase buy telling everyone how wicked and must have it is then in 2 years it all ends up for sale on here is near new or unused condition . Na that will never happen . made in china ?

Wrong on so many counts, but your final point about made in China ? It may well be, but what's your point,? ..so is my Sitka gear, my iPhone 6 and the Louis Vuitton purse I bought as an anniversary present for the boss.....

B

Everything is made in China these days, it's who's doing the making that matters

Originally Posted by stub

sounds to me like another super hyped brand that a couple of guys have brought that never go hunting but always have the latest most expensive gear and try justify their purchase buy telling everyone how wicked and must have it is then in 2 years it all ends up for sale on here is near new or unused condition . Na that will never happen . made in china ?

Nah not really. Wrong end of the stick there.
Very good product at a good price.
My assumption is that the brand has grown too fast and demand is outstripping supply. For a small market like NZ, as a supplier, it would be really hard to give too many shits compared to the domestic US market. The problem is the supply chain. It needs to be more realistic with time frames to these antipodean shores at a more appropriate shipping cost (which I appreciate is being addressed through free shipping?)

I have 3 Kuiu items. 2 of them took almost a year to reach me.
I got free shipping on each out of stock item.

So if your happy to wait, you can get free shipping😆

Sent from my SM-G900F using Tapatalk

Funny point actually, Kuiu use Nuyarn merino for a bunch of their products. Kiwi merino wool, which IIRC is spun here.
Ive only found another outfit (popular kiwi co too) using Nuyarn, but Kuiu, all the way from the US of A sells their items for less. Work that one out?

I have lots of kuiu and plan to get more of it.
I have found its well worth the hype, tuff and is lasting well even with the abuse ive given it.

Originally Posted by shift14

Wrong on so many counts, but your final point about made in China ? It may well be, but what's your point,? ..so is my Sitka gear, my iPhone 6 and the Louis Vuitton purse I bought as an anniversary present for the boss.....

B

No different to anywhere else, China will make what you want at the price you give them, NZ retailers generally want thing made as cheap as possible and then try and get the biggest margin possible.

Originally Posted by Nesika

Cost me the same for my order and its half the weight of yours so stop ya bloody moaning...

That's an Ironic statement coming from the tightest man in NZ hahahaha

Originally Posted by BRADS

Best part is it will still be in transit when we climb into the chopper in a few weeks

Yeah hope not, but probably knowing my luck

Originally Posted by 199p

I have lots of kuiu and plan to get more of it.
I have found its well worth the hype, tuff and is lasting well even with the abuse ive given it.

Yeah seeing all Shaneo's gear got me interested, proves the point that it's best to see stuff in the flesh.

I probably came across as a moaning arsehole in the first post of this thread but here's what got me started.

I was staying at a mates place when the conformation e-mail came through & he commented that $46 was a rip off as he regularly buys in footwear from the States and shipping is either free or $10 max, so this was the main reason for posting and I should of worded it " Is $46 US good market value" for shipping costs.
Now regarding what my mate said, thinking about it he is most probably buying from retail shops that can subsidise the shipping into the purchase price.

Re -Kuiu, I didn't want this turning into a thread about whether it's good gear or their selling model will work in NZ or not.
Shaun was good enough to contact me and we have sorted it out the confusion, It was a busy weekend at the Sika show & I probably wasn't listening properly & I'm sure they will Improve their system re- checking stock supply, quoting etc.

I hope their business does well and I will probably buy more gear in the future, buying direct is how Kuiu runs things so I'll just have to get use to it, but having someone in NZ to deal with works better for me as I'm a very hands on sort of consumer.

Some great knowledge here and most questions have already been answered

As "Sidney" mentioned, it can get tricky combining orders to reduce shipping costs as it adds other factors that equally drive up the cost (e.g. processing expenses, shipping once landed in NZ, GST and Duty, etc). Bulk orders can be done by individuals within a bunch of friends if that is the route that works best for them. The South Pacific distribution centre is yet to have eta. At the moment the primary focus is on exploring other shipping options to make shipping more cost effective for NZ and international orders.

Some you have touched on the issue of backordered items and lack of stock available, in which I totally understand your frustration. KUIU has grown much faster than anticipated and the hard thing for them is to forecast sales numbers accurately. They are improving this all the time and are increasing the quantities of stocked inventory and therefore lowering the number of items on backorder. So this is a constantly improve system. One thing I advise people to do is to plan what hunting gear you need to improve before your existing item is completely useless, or plan well before your big hunting trip instead of the weeks leading up to it. I understand that this isn't as practical or as easy as it sounds, but it will help in getting the items you need well before your planned hunt/s. It also means you will have time to look into all options availible, rather than a last minute dash down to hunting and fishing store.

I appreciate that a lot of you are already KUIU customers, and that you have persevered through shipping costs, backorders and waiting for stock to become available. This will all improve in time, and so will the advancement of KUIU's technology and creating the latest hunting gear. If any of you have frustrations with an order or product, please let me know so I can sort it for you or pass the message on to HQ and compile the improvements that need to happen to keep our customers satisfied here in NZ. Also, if you thinking about a particular product, get hold of me I can tell you the benefits of the items you are deciding on (for example; durability comparisons for NZ environment, tahr hunting vs sika hunting options, comparing the 4 types of rain gear, or the 5 different pant options, etc). Since I wear it all the time and hear regular feedback from customers and hunting guides. I know what's working in NZ environment (and how tough us Kiwis are on gear). So keep that in mind.