$600 20 years ago? Hell. It must have been top of the line. What model is it? I worked in sports retail about then and the dearest Fairydown (Macpacs closest competitor) Goretex jackets were no where near that.
Even so, 20 years is a long time in technical clothing terms and $30 per year ain't bad.
As I said, Macpac should have cut you a deal on a new one but didn't. They have lost a customer because of it but seriously, having a Goretex jacket fail after 20 years isn't going to put me off a brand. In fact, if they could guarantee 20 years I'd be rapt.
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