Thread: 100 days after paying

Originally Posted by kotuku

rod -seems the communication highway was non existent here.IN my POV if hed made some sort of blue wouldnt it be both logical and polite to at least phone you explain the situationand try to reach an amicable solution.
in fact that applies to all options mentioned.
me -well bluntly id be ringing himand saying front up whats the true story -any B/s or high faluting ecuses hes got 24hrs to come to the party or you go public here(dont forget the present anonymity he enjoys reflects suspicion on any number of competent professionals also in the gunsmithing business in NI and who are entirely innocent.)
as its a firearm yes involve the boys in blue but again thats up to you.If its the dopey courier company then same approach applies -front up discuss agree to remdy or else you go public again!
100days without any word on how the project is going is a bloody disgrace in my opinion and is in fact unprofessional.

@kotuku This made me smile. It's the first time I've ever seen you make an under statement.

There's been lots of communication from me ,trying to get it sorted been hes just not delivering on what he Says, im trying to give him benefit of the doubt.
Got another tracking number so will try it on Monday and see what happens.

Thanks for all the advice and ideas guys

who is he ????

I don't understand why it all seems to be so hard........... this honest communication with customers thing. It surely ain't rocket science

Just to note if you added all the time it took for my last 3 semi-custom guns to be sorted the total would still be less than your 100 days since you paid, I think you have been more than patient

Today's tracking number is active so looking good hopfully .

Wow that's a step in the right direction at least , hope it's sorted soon and that you are happy with the rifle in the end.

Possibly your gunsmith saw this thread and was promted to action?

hope I dont get duped by him

Originally Posted by mikee

I don't understand why it all seems to be so hard........... this honest communication with customers thing. It surely ain't rocket science

Just to note if you added all the time it took for my last 3 semi-custom guns to be sorted the total would still be less than your 100 days since you paid, I think you have been more than patient

It seems to be a NZ thing, almost every business I've ever dealt with has been terrible with communication, never give updates, never warn of delays, don't let you know once payment has been received or goods shipped.

The missus just got her UK passport renewed, had updates at every single part of the process and had the new one back in 10 days.
Sends it to NZ immigration 2 weeks ago and the only way we no they have got it is via the tracking number.

Originally Posted by Beetroot

It seems to be a NZ thing, almost every business I've ever dealt with has been terrible with communication, never give updates, never warn of delays, don't let you know once payment has been received or goods shipped.

The missus just got her UK passport renewed, had updates at every single part of the process and had the new one back in 10 days.
Sends it to NZ immigration 2 weeks ago and the only way we no they have got it is via the tracking number.

I agree but not just business.
For myself being a bit of a tec retard I shit bricks from the moment I click transfer funds till somebody contacts me/ reply to my contact saying they have recieved transferred funds.
How do you know they have received funds but are just saying they haven't to bridge their own cash flow gap?

Originally Posted by rod

Today's tracking number is active so looking good hopfully .

Lets all hope that you have your rifle soon and can post some photos here next week. All the talk in this thread about what should happen is all very well and good but that is not the reality of what has happened to date. The reality is that you have been left guessing. I think it should be a salutary lesson to everyone that in future we make sure that we have a written agreement / contract containing all the information about the work that is to be done and the final date by which the work will be completed. There are various scenarios which could cause disputes over the ownership of a firearm - death in testate of the smith, bankruptcy / receivership and associated seizure of the business assets by a receiver. Perhaps it would be wise to advise the police by email of the details when a firearm is sent to a Gunsmith as a extra proof to a receipt / delivery docket.

Originally Posted by veitnamcam

I agree but not just business.
For myself being a bit of a tec retard I shit bricks from the moment I click transfer funds till somebody contacts me/ reply to my contact saying they have recieved transferred funds.
How do you know they have received funds but are just saying they haven't to bridge their own cash flow gap?

VC my funds haven't shown yet, please try sending that 2K again....thanks

Originally Posted by Tahr

@kotuku This made me smile. It's the first time I've ever seen you make an under statement.

understatement overstatement -means bugger all to me -just that myself if im dealing with anyone even in TM deals ,i make bloody sure comms are established immediately and kept open till deal is done and dusted. moe to point if anything does go wrongat my end ,notify and explain intended remdy !.only ever had one TM failure a knob of goatcheese from ashvegas who got highly personal with his threats -one glance at feedback =He was a shyster Mk1 so blacklist.