I have to use the IRD site all the time for GST and stuff. Once you get your head around it, its quite easy to use. I never talk to anyone from the IRD. My accountant does that for me at tax time. Think he has a direct line to them as he has literally picked up the phone in my presence and rung them and got an answer instantly.
Lots of people reporting the same issue though. Register is a pig to use
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