Thread: Useing the firearms register

Originally Posted by BSA

Legitimate Question - Have you all had a "Trigger" event or are some entering the Register Voluntarily. ?????

Yeah mate i did. Got a new gat from Reloaders and FSA was onto me before i left the shop, 'Trigger event' email was in the inbox

Originally Posted by Makros

My partner had the same issue, they did get in contact with her. Apparently a known issue and they had to fix something their end, then she had to use Google chrome to get in.

That's called shit house programming. I did better than that in uni

Originally Posted by akaroa1

FSA doesn't recognise my license details.
Over phone person can see it is all correct and tells me what to enter
But no joy
FSA IT support were supposed to make contact within 10 days and sort it
Hasn't happened

I am likely too do the unthinkable and buy a firearm next weekend !
It would certainly be reassuring too have at least been able too get past first base with registration

Has anyone else not had the FSA system recognise their details and how were you able too get through the problem ??

I fully expect a long slow process beyond this first hurdle because I only own a few modern firearms that their data base will recognise.
After that it's makes, models, types and calibers they will not have a clue about

I had the same problem. I called and tried to resolve the problem and initially they didn’t know what to do (I think I described this in more detail earlier in this thread.) 2 weeks later I got a phone call to tell me I need to use a different browser when creating my account/logon. Changing browser eventually worked.

So far I have registered 12 items, which took an hour on the phone. The person on the other end is not likely to be knowledgeable about makes and models but will take your advice on finding the right information. They also have the ability to modify and make new entries in the system based on your advice so don’t feel obliged to stick with the options that they have if you think it’s wrong.

Originally Posted by -BW-

I had the same problem. I called and tried to resolve the problem and initially they didn’t know what to do (I think I described this in more detail earlier in this thread.) 2 weeks later I got a phone call to tell me I need to use a different browser when creating my account/logon. Changing browser eventually worked.

So far I have registered 12 items, which took an hour on the phone. The person on the other end is not likely to be knowledgeable about makes and models but will take your advice on finding the right information. They also have the ability to modify and make new entries in the system based on your advice so don’t feel obliged to stick with the options that they have if you think it’s wrong.

Wow one hour! Glad I got my new rifle before registration came in. Sad because I want a nicer shotgun for clays but it's going to have wait

I just tried to use realme. What a wank fest Fuck that for a joke.

Originally Posted by Rushy

I just tried to use realme. What a wank fest Fuck that for a joke.

Once you've got it set up it does save time as it takes out a lot of the login fuck arounds on other govt websites. Except for MyIRD which is another level of FUBAR.

Originally Posted by Steve123

Once you've got it set up it does save time as it takes out a lot of the login fuck arounds on other govt websites. Except for MyIRD which is another level of FUBAR.

I can’t remember when I set it up but was certainly more than a decade ago. Can’t remember my username or password but have tried the obvious. Not going to ring them to sort it out as I don’t need to use the register yet and by the time I do need to use it I would have forgotten again (one of the benefits of old age is that password security is improved by forgetfulness). Also I don’t see any reason to ever use government websites, they have nothing I need nor want.

Originally Posted by Rushy

I can’t remember when I set it up but was certainly more than a decade ago. Can’t remember my username or password but have tried the obvious. Not going to ring them to sort it out as I don’t need to use the register yet and by the time I do need to use it I would have forgotten again (one of the benefits of old age is that password security is improved by forgetfulness). Also I don’t see any reason to ever use government websites, they have nothing I need nor want.

That's the truth - I had to get hold of IRD for a one-off query (normally this is an accountant job but the query was related to Kiwisaver contribution status of a past employer so the poor old accountant couldn't sort that one). Rang them up - got cut off three times. On the fourth it told me I had to book a callback and the three options for times weren't suitable spaced out over the next 14 days. So I tried to email them - they've stopped accepting emails for some reason (I think they were quoting something about security or some other bullshit). Went looking for other options - only other one is MyIRD which I'm not signed up for and it's no point going through that much work for one request for info that actually isn't my issue to sort. So I did the sensible thing, bloody ignored it and if IRD cares enough they can get hold of my past employer and ask them why they stopped paying into my Kiwisaver.

What a complete clusterfluck of epic proportions, I feel for the poor bastards that get trapped in the Working For Families debt issues as you literally cannot get hold of the fools to sort things on a timely basis. If your income changes week by week and it takes 14 days to get hold of the fools how the hell do you work that out? Regular monthly scheduled contacts to pass the info through? Do better IRD!

So they tell me that the firearms renewal I have in a couple of years or so can be done now and they are encouraging me to do it as the price will go up and what they are doing is extending the expiry dates so in effect I'll renew and get a 12 year licence or however it works out (might be 13 years but I'm not entertaining that haha). It's now a question of which is going to be cheaper - early renewal and get in before the licensing fees go up, or wait and deal with the time it's going to take fighting the registration system as I can see many hours on the phone with Wellington.

I wouldnt be renewing until yours is nearly expired - like 6 months out.

Cant believe the number of folk doing the rego thing before they are forced to .

Originally Posted by sportco62

I wouldnt be renewing until yours is nearly expired - like 6 months out.

Cant believe the number of folk doing the rego thing before they are forced to .

But it will make them safer !

Originally Posted by No.3

That's the truth - I had to get hold of IRD for a one-off query (normally this is an accountant job but the query was related to Kiwisaver contribution status of a past employer so the poor old accountant couldn't sort that one). Rang them up - got cut off three times. On the fourth it told me I had to book a callback and the three options for times weren't suitable spaced out over the next 14 days. So I tried to email them - they've stopped accepting emails for some reason (I think they were quoting something about security or some other bullshit). Went looking for other options - only other one is MyIRD which I'm not signed up for and it's no point going through that much work for one request for info that actually isn't my issue to sort. So I did the sensible thing, bloody ignored it and if IRD cares enough they can get hold of my past employer and ask them why they stopped paying into my Kiwisaver.

What a complete clusterfluck of epic proportions, I feel for the poor bastards that get trapped in the Working For Families debt issues as you literally cannot get hold of the fools to sort things on a timely basis. If your income changes week by week and it takes 14 days to get hold of the fools how the hell do you work that out? Regular monthly scheduled contacts to pass the info through? Do better IRD!

So they tell me that the firearms renewal I have in a couple of years or so can be done now and they are encouraging me to do it as the price will go up and what they are doing is extending the expiry dates so in effect I'll renew and get a 12 year licence or however it works out (might be 13 years but I'm not entertaining that haha). It's now a question of which is going to be cheaper - early renewal and get in before the licensing fees go up, or wait and deal with the time it's going to take fighting the registration system as I can see many hours on the phone with Wellington.

It gets worse! It turns out that an efficient member of my household was able to tell me my username and password (which I had correct except for upper vs lower case characters). So I just used the correct username and password and fuck me dead the RealMe website now wants me to call them to “add a second-factor authentication”. When did the world become so fucked up?

At any given point in time, if you are a government agency, talking to me on the telephone, I can give you much information issued by the NZ government that in combination is extremely likely to only be known by me (e.g. my unique drivers license number, my unique firearms license number, my IRD number, my unique passport number, my unique military service number ad infinitum (superannuation, veterans affairs etc) so why the fuck can you not trust that it is me when you are talking to me particularly when the reason for the phone call is for me to provide you with information that you want to record which is known only to me. For fuck sake this is so screwed up.

Originally Posted by No.3

- only other one is MyIRD which I'm not signed up for and it's no point going through that much work for one request for info that actually isn't my issue to sort.

Been signed up to myIRD for years. Use it to prepare my tax return prior to sending to accountant to finalise. What I do myself helps to reduce the accountant's fees for my tax return. And also to check that IRD figures agree with mine. Sometimes they are out but usually only by cents. Don't trust them.

Had a query re overseas income a month ago. Submitted query thru MyIRD and got a reply within their advised 14 days Totally painless. Original sign up was simple, I'll hazard at a guess, easier than RealMe. I could see however that if people haven't got great computer skills their systems would be shite.

The surprising thing to me, when I first signed up to MyIRD is how much detail they have of your income. One of my bank accounts which only earns a few cent interest a year. It was all there. Banks of course are required to submit that info monthly.

Also have had a RealMe login for over 20 years. Part of my trade rego. Use it to also access my pension details. Also painless to access.
No, I'm not about to rush in to register my firearms.

I have to use the IRD site all the time for GST and stuff. Once you get your head around it, its quite easy to use. I never talk to anyone from the IRD. My accountant does that for me at tax time. Think he has a direct line to them as he has literally picked up the phone in my presence and rung them and got an answer instantly.

Lots of people reporting the same issue though. Register is a pig to use

Originally Posted by Rushy

It gets worse! It turns out that an efficient member of my household was able to tell me my username and password (which I had correct except for upper vs lower case characters). So I just used the correct username and password and fuck me dead the RealMe website now wants me to call them to “add a second-factor authentication”. When did the world become so fucked up?

At any given point in time, if you are a government agency, talking to me on the telephone, I can give you much information issued by the NZ government that in combination is extremely likely to only be known by me (e.g. my unique drivers license number, my unique firearms license number, my IRD number, my unique passport number, my unique military service number ad infinitum (superannuation, veterans affairs etc) so why the fuck can you not trust that it is me when you are talking to me particularly when the reason for the phone call is for me to provide you with information that you want to record which is known only to me. For fuck sake this is so screwed up.

2-Factor Authentication is a pretty common thing. This is the security side of things so randos can't just get your Username/Password that you saved on your PC/Phone or uplifted from a piece of paper you wrote it down on. You not being able to remember your username/password or not being able to set up 2FA is not a failure of the system.

Originally Posted by Coop

You not being able to remember your username/password or not being able to set up 2FA is not a failure of the system.

Agreed but needing to have a RealMe username and password and 2FA certainly is a failure of the system in my view when there are so many other government issued ways to verify who I am. I am sure we will not agree on that bit.